Privacy Policy

This privacy policy describes the collection and use of personal information on this website by Foot Solutions. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.Please note that this Privacy Policy applies only to the Foot Solutions. Store at shop.footsolutions.com, and does not apply to any other sites which are owned or operated by Foot Solutions.Why we collect personal informationWe only collect personal information during the Checkout process should you place an order to purchase products on the on the Foot Solutions Store. This information is used to enable processing and fulfillment of your order. At no other time is any personally identifiable information collected on the Foot Solutions Store.What information we collectThe only information collected during the Checkout process is typical customer, billing and shipping information, including customer name, e-mail address, telephone number, mailing address and credit card details.When we disclose your informationFoot Solutions takes your privacy very seriously. Be assured that Foot Solutions does not sell or rent your contact information to other marketers. Your customer information is only made available to third-party credit card processing organizations to facilitate payment of your order and to third-party shipping, handling and order fulfillment service providers to permit the delivery of your order. Your customer information is not disclosed to any other third-parties whatsoever.How we protect your personal informationFoot Solutions takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. Foot Solutions uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Foot Solutions Store, you must use an SSL-enabled browser such as FireFox, Internet Explorer or Netscape Navigator 3.0 or later. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.Also note that in order to further safeguard your credit card information from any fraudulent use or theft, the Foot Solutions Store does not permanently store your credit card number in any way. Once payment for your order is processed (and either approved or rejected), your credit card number is discarded to prevent any potential unauthorized use.Cookies and other technologiesAs is standard practice on many websites, the Foot Solutions Store uses “cookies” to maintain your session on the website and track the products you have chosen to add to your Cart. Cookies are not used to store any personally identifiable information. As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, and date/time stamp.Privacy questions and enquiriesIf you have questions or concerns about Foot Solutions ‘s Customer Privacy Policy or your data, please feel free to contact at info@footsolutions.comWe will not sell, share, trade, or give away any personal information that we receive regarding our customers.We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.What information do we collect? How do we use it?We collect the domain name of e-mail addresses of visitors to our site and aggregate (not personally identifiable) information on what pages visitors access. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as survey responses, comments, purchasing and billing information, and your requests.When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think you’ll find valuable.How do we protect customer information?When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.How do we allow customers to update or change the information we collect?You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending us email.Yes, we do use cookies, but we do not overuse them!We use cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. Cookies are also used to maintain your shopping basket. All data contained in the shopping basked is kept on our server and not in the cookie your machine is assigned.Your consentBy using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.Tell us what you thinkWe welcome your questions and comments about privacy. If you have any questions, please email us.