Hospital worker Malcolm Harvey suffered so badly with his feet that he needed to take painkillers every day to cope with his condition.
As an assistant technical officer in the Sterilisation and Disinfection Unit at Derriford Hospital Malcolm spends most of his eight-hour shifts on his feet, cleaning specialist hospital equipment.
Malcolm underwent surgery on both his feet several years ago for a condition known as hammer toe, a deformity of the toe causing it to be permanently bent. He then had to have another operation on one of his toes to remove part of the bone.
Even though the surgery was successful, he was in virtually constant pain and was forced to take medication to enable him to work, and despite the help of other health departments the pain continued to persist – until he visited Foot Solutions on Royal Parade.
Malcolm, who lives in Eggbuckland, said: “I was in town with my wife Linda and as we walked past Foot Solutions I decided to take the plunge and go into the shop.
“I was served by Kerry, one of the assistants, and she spent about an hour examining my feet and also carrying out a digital scan,” said Malcolm.
“She explained that Foot Solutions make and fit special insoles which could help me with my particular condition. Foot Solutions had been recommended to me by a friend, but I really can’t emphasise enough how absolutely brilliant they are: these new insoles have effectively changed my life. I can wear them in my work shoes and my day shoes as well.
“I can’t speak highly enough of Foot Solutions and Kerry in particular. It has been a fantastic experience and I don’t need to take painkillers every day any more.”
Malcolm recently returned to the store to purchase a pair of walking boots which has enabled him to enjoy his regular walks at Saltrameven more.